Red6 Digital Learning
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LMS services

The right level of help. With clear ownership and boundaries.

Choose managed administration when the platform needs a dependable operating rhythm, a project when it needs a defined change, or a health check when the right first move is not yet clear.

Managed LMS administration

An agreed service, with Marc accountable.

Red6 Digital Learning takes responsibility for an agreed operating calendar, a prioritised flow of requests and clear reporting. Marc Denman remains your accountable lead for scope, technical decisions and quality.

Every package includes Agreed operating calendar Bounded flexible capacity Monthly service summary Prioritised backlog Change and incident records

Core

From£1,250/month + VAT

Operating calendar and capacity confirmed after the readiness review

A settled single platform with low, predictable operational demand.

  • Users, enrolments and course maintenance
  • Learner and administrator requests
  • Standard scheduled reporting
  • Established release and regression checks
Enquire about Core
Most common

Growth

From£2,750/month + VAT

Operating calendar and capacity confirmed after the readiness review

An active platform with regular reporting, content and improvement work.

  • Everything in Core
  • Ad-hoc reporting from established data
  • SCORM and content upload with QA
  • Established integration monitoring and administrator guidance
Enquire about Growth

Scale

From£4,250/month + VAT

Operating calendar and capacity confirmed after the readiness review

A complex estate with multiple audiences, stakeholders or established integrations.

  • Everything in Growth
  • Multiple audiences with separate operating rules
  • Several established integrations and data dependencies
  • Broader service review and improvement planning
Enquire about Scale

Enterprise

Bespoke

Operating calendar and capacity modelled for your estate

Multiple platforms, tenants, integrations or operating models.

  • A tailored recurring operating calendar
  • Multiple platforms, tenants or service boundaries
  • Bespoke governance and reporting rhythm
  • Capacity and escalation designed around evidenced demand
Enquire about Enterprise

The readiness review confirms the operating calendar, flexible capacity and assumptions for your service schedule. Tickets are measured for demand and reporting, not used as the billing unit. Prices exclude VAT. Three-month minimum term, then rolling monthly with 30 days’ notice. Additional work starts only after written scope and price approval.

What the monthly fee covers

Recurring work and variable demand stay visible.

The service schedule records what happens routinely, what uses flexible capacity and what needs its own project scope.

01

Operating calendar

Named recurring activities run at agreed frequencies without waiting for a ticket.

  • User and enrolment exception checks
  • Scheduled reports and established integration checks
  • Release review, housekeeping and service reporting
02

Flexible capacity

Actual delivery time is recorded against prioritised requests, incidents and minor changes.

  • Routine learner and administrator requests
  • Content, reporting and configuration changes
  • Investigation, technical QA and small improvements
03

Separately scoped change

Material or uncertain work receives its own outputs, price and acceptance criteria.

  • Migrations, new platforms and major redesigns
  • New or materially rebuilt integrations
  • Large remediation, custom development and out-of-hours cover

60-second package finder

Which level of support fits?

Four quick questions. No contact details and no sales gate.

The combined operating picture suggests a starting point; no single answer decides the tier.
1How is the estate structured?
2What depends on the platform?
3How much operational demand is there?
4What needs attention now?

How the service behaves

Decisions before surprises.

Capacity is forecast, not guessed

Red6 Digital Learning gives an early warning when committed work is approaching the agreed capacity. You can reprioritise, defer work, approve additional capacity or discuss a tier change. Nothing changes automatically.

Repeated reports become one incident

Twenty reports of the same fault are grouped for demand reporting. Investigation, communication, testing and remediation time remain visible so the service can address the cause.

Incidents are triaged by impact

During agreed UK business hours, Red6 acknowledges and triages incidents according to their effect. Restoration depends on the cause, available capacity and third parties; resolution times are not guaranteed.

Joining the managed service

Review, stabilise if needed, then operate.

The service starts when access, responsibilities, recurring work and material risks are understood.

  1. Stage 01

    Readiness review

    Map the estate, demand, reporting obligations, dependencies and recurring operating calendar. The output includes a recommended tier, assumptions and exclusions.

  2. Stage 02

    Stabilisation where needed

    A material backlog, failed integration or major documentation gap receives a separate project scope rather than consuming the first month of routine service.

  3. Stage 03

    Service transition

    Confirm authorised contacts, access, request and escalation routes, the service schedule and the first prioritised backlog.

Defined project work

Fix it, connect it, then hand it over.

Implementation & migration

Choose, configure and launch the right platform.

Requirements-led selection, full builds, rescue work and migrations that keep the records you need.

  • Requirements and comparable demo scripts
  • Configuration, roles and permissions
  • Data migration and reconciliation
  • Administrator training and 30/60/90-day reviews
Scope an implementation

Integration

Make learning part of the business system.

Connect the LMS to HR, CRM, SSO, partner, credentialing and reporting tools so people stop re-keying the same truth.

  • Joiners, leavers and role changes from HR
  • CRM bookings and LMS access
  • Single sign-on and audience rules
  • Learning data in your BI stack
Describe your systems

Health check & strategy

Know what you have before deciding what to buy.

The £1,950 + VAT full readiness review provides evidence, priorities and a costed roadmap. A free scored review is also available as a starting point.

  • Experience and operations
  • Compliance and security
  • Reporting and data
  • Keep-or-replace recommendation
Explore review options

Straight answers

Before you ask.